Refund policy

Returns & Refunds Policy

Due to the nature of food products, we do not accept returns for products that have been opened or consumed.

We only accept returns and exchanges for products that are:

• Defective
• Damaged during transit
• Expired upon arrival
• Incorrectly shipped

To request a return or exchange, please contact us within 7 days of delivery and provide:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

If your claim is approved, we may offer:

• A replacement product
• An exchange for the same item
• A refund to the original payment method

Products must remain unopened unless the defect can only be identified after opening.

We reserve the right to deny claims that do not meet the requirements of this policy.

Non-Returnable Items

• Opened food products (unless defective)
• Products ordered by mistake
• Products that the customer no longer wants
• Products with minor cosmetic packaging damage that does not affect product quality or safety

Contact Us

For return, exchange, or refund requests, please contact us at:
support@sdsnackdistributor.com